Everything that runs your service. Connected.
POS, QR and online ordering, kitchen display, bookings, payments, delivery, staff and analytics — in one system that also builds your customer database.
Customer profile updated
Sarah M. · 12th visit · loves Butter Chicken
Fast, simple checkout for busy services.
The problem: Slow tills hold up the line and hide what’s really selling.
WaiterMan POS handles dine-in, takeaway and delivery from one touch screen — and every sale feeds your customer database and reports.
- Tables, takeaway and delivery orders on one screen
- Modifiers, notes and discounts with manager PIN approval
- Split bills, tips and multiple payment types
- Staff PIN login on shared devices
- 2 × Butter Chicken$44.00
- 2 × Garlic NaanExtra butter$10.00
- 1 × Mango Lassi$7.50
- DiscountApproved by manager PIN−10%
Guests order and pay from the table.
The problem: On busy nights guests wait to order, wait to pay — and skip the extras.
Each table gets its own QR code. Guests browse your menu on their phone, see your deals, order and pay — and the order goes straight to the kitchen.
- Table QR codes, no app to download
- Deals and add-ons shown before checkout
- Orders go straight to the kitchen and POS
- Guests can opt in to hear from you
- Lamb Rogan Josh$26.00
- Special offer addedDessert 15% offDeal
- Mango Kulfi$5.10
- Sent to kitchen2 min ago
Your own ordering page, under your brand.
The problem: Marketplace apps own your customers and take a cut of every order.
Give guests a branded page for pickup and delivery. Card payments, promo codes and customer details all land in WaiterMan.
- Pickup and delivery from your own link
- Online card payments at checkout
- Campaign links apply the guest’s code automatically
- Every order builds your customer database
- Order #2087 · PickupReady 6:45pmPaid
- Order #2088 · DeliveryCode WELCOME10 appliedPaid
- Order #2089 · PickupReady 7:05pmNew
The right order, at the right station, on time.
The problem: Paper dockets get lost, and the pass can’t see what’s running late.
Orders from POS, QR, online and MIA appear on the kitchen screen instantly, with prep timers so nothing waits too long.
- Orders from every channel in one queue
- Prep-time targets and late alerts
- Mark items ready and bump finished orders
- Printed dockets when you need them
- Table 12 · 3 itemsButter Chicken ×2, Naan ×24:12
- Pickup #2089 · 2 itemsBiryani, Raita9:40
- Delivery #2088 · 4 itemsRunning late14:05
Fill tables, not spreadsheets.
The problem: Bookings arrive by phone, email and walk-in — and no-one sees the full picture.
Take bookings online, by phone with MIA, or at the door. Your meal periods and table limits keep every service under control.
- Online booking page for your venue
- Phone bookings taken by MIA
- Lunch and dinner periods with your own limits
- Confirmation emails to guests
- 6:30pm · James · 4 guestsBooked by MIAConfirmed
- 7:00pm · Priya · 2 guestsOnlineConfirmed
- 7:30pm · Walk-in · 3 guestsSeated
Every way your guests want to pay.
The problem: Separate terminals and gateways mean double entry and a messy end of day.
Take card, cash and online payments and reconcile them in one place. Integrated EFTPOS keeps the terminal amount matched to the order.
- Card, cash and split payments
- Integrated EFTPOS terminals
- Online card payments for QR and online orders
- Tips and surcharges handled for you
- Card · EFTPOS$2,840.50
- Online · QR & web$1,912.00
- Cash$486.20
- Tips$164.00
Delivery orders without the tablet chaos.
The problem: A separate tablet for every delivery app slows the kitchen down.
Uber Eats orders drop straight into WaiterMan, and couriers can deliver the orders that come through your own website.
- Uber Eats orders straight into your POS and kitchen
- Courier delivery for your own online orders
- Live tracking link for guests
- All delivery sales in your reports
- Uber Eats #A91F2 itemsAccepted
- Own website #2088Courier 6 min awayOn the way
- Uber Eats #B22C3 itemsPreparing
Your team, organised.
The problem: Shared logins and paper rosters make it hard to see who did what.
Give every team member their own PIN and role, track clock-ins, and see sales and performance by staff member.
- Staff PIN login and role-based access
- Clock in / clock out and attendance reports
- Sales and performance by staff member
- Manager PIN approval for discounts
- Aisha · ManagerClocked in 4:00pmOn shift
- Tom · Waiter14 orders · $1,120On shift
- Leo · KitchenClocked out 3:30pmOff
Know your numbers without the spreadsheet.
The problem: End-of-day reports arrive too late to change anything.
See sales, best-selling items, busy hours and customer trends live — for one venue or all of them.
- Live sales by hour, channel and item
- Best sellers and slow movers
- Customer and repeat-visit trends
- Reports across multiple venues
- Sales$5,238.70
- Orders142
- Average order$36.89
- Top itemButter Chicken38 sold
One platform. Built to grow your restaurant.
See every part of WaiterMan working together in a free 30-minute demo.
