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MIA AI

Your AI restaurant sales & service assistant.

MIA is more than a phone bot. She answers calls, takes orders and bookings, handles enquiries and upsells — and feeds everything into WaiterMan.

MIA · live call

00:48 · Answering for your restaurant

Example data
CallerHi, can I book a table for four at 7 tonight?
MIAOf course! 7pm for four is available. Can I take your name?
CallerIt’s James. Is the lamb curry still on?
MIAIt is — and tonight there’s a free garlic naan with any curry. Shall I note that?
Booking savedPOSCustomer profile
AI Phone Agent

Never miss a call again.

The problem: During a rush the phone rings out — and that order goes somewhere else.

MIA answers your restaurant’s phone in a natural voice and handles calls the way your best team member would.

  • Answers every call, even in a rush
  • Knows your menu, hours and offers
  • Follows your opening hours and rules
MIA · AI Phone AgentExample data
CallerHi, are you open tonight?
MIAYes! We’re open until 10pm. Would you like to order or book a table?
Ordering

Phone orders, taken perfectly.

The problem: Orders taken over the phone get misheard and keyed in twice.

MIA takes the order, reads it back to confirm, and sends it straight to your POS and kitchen — no re-typing.

  • Your full menu, with modifiers and notes
  • Order read back to confirm
  • Sent straight to POS and kitchen
MIA · OrderingExample data
CallerTwo butter chicken and a garlic naan for pickup, please.
MIAGot it — 2 Butter Chicken and 1 Garlic Naan for pickup at 6:45pm. Anything else?
Booking

Bookings, even while you’re flat out.

The problem: Booking calls tie up staff when they should be serving.

MIA checks availability for your meal periods, takes the booking and saves it straight into WaiterMan.

  • Checks availability for the time asked
  • Saves the booking and guest details
  • Guest profile updated automatically
MIA · BookingExample data
CallerTable for four at 7 on Friday?
MIA7pm Friday for four is available. Can I take your name?
Enquiries

Answers to every question.

The problem: Staff repeat the same answers about hours, location and menu all day.

MIA answers menu questions and general enquiries — opening hours, location, dietary options and specials — using your restaurant’s information.

  • Menu and dietary questions
  • Opening hours and location
  • Current offers and specials
MIA · EnquiriesExample data
CallerDo you have vegan options?
MIAYes — our Chana Masala and Vegetable Korma are both vegan.
Upselling

A friendly upsell on every call.

The problem: Phone orders rarely include the extras staff suggest in person.

MIA suggests sides, drinks and current offers at the right moment, so phone orders grow without feeling pushy.

  • Suggests sides, drinks and desserts
  • Mentions your current offers
  • Recommendations based on the order
MIA · UpsellingExample data
MIAWould you like to add a mango lassi? It’s $4 with any curry tonight.
CallerSure, make it two.
Connected to everything

Every call makes WaiterMan smarter.

What MIA hears flows into your POS, your kitchen and your customer database — so the next visit is easier to win.

Phone callOrder or bookingPOS & kitchenCustomer profilePersonalised marketing

Hear MIA answer your phone.

Book a free demo and we’ll show you MIA taking a real order.